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Frequently Asked Questions
NO! We are agents representing carriers directly, similar to an insurance brokerage, but for Telecom. Your service, billing and customer service will be provided directly by the carrier you choose. You will also have one of our agents as a contact to answer questions and help you communicate with the carriers. Back to Top
Our agents have more experience than most direct sales reps and want to develop a long-term relationship with your company. We provide the benefit of our experience and unbiased information. A direct rep is paid one time to sign your account then moves on to the next company. Carriers have high turnover in this position. If your rep is still there six months after you sign up they will have no incentive to work with you. As agents we are paid a residual on your account over time, not an up front payment like a direct rep. We will be there for the long term. Back to Top
Many agents work independently or
for small companies representing only a few carriers. We have the size and
scope to provide your company service from many providers, negotiate the best
deals for you and manage your account now and in the future. Back to Top
Direct reps represent the carriers
they work for, not the customer. They are incented to sell the highest rate you
will buy to maximize the pay they receive for your account. We do our best to
represent the customer not the carrier. We are incented to keep you as a
customer for the long term. We accomplish this by showing your company the best
and most updated plans on an ongoing basis. It is our goal to keep your account
forever! Back to Top |
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